Learning &

Communications

Kimberly Smathers of Flourishing Spark leading an online facilitation session illustrating learning support, peer learning, and storytelling through podcast interviews and lived experience narratives.

We help organizations strengthen how they learn, communicate, and share information—within teams, across organizations, and throughout broader systems. Our work spans learning design, strategic communication, and knowledge dissemination to promote understanding, spark dialogue, and expand reach. Whether developing tailored learning experiences or creating materials that inform and inspire, we focus on making ideas accessible and clear.

How we’ll approach the work:

  • We begin by understanding what you hope to achieve: what people need to learn, what knowledge or stories can be shared, and who each effort should reach. This clarity ensures that learning and communication activities are focused, inclusive, and aligned with your broader goals.

  • We tailor learning and communication strategies to your audiences and context by selecting a mix of formats to meet people where they are. Whether through interactive sessions, creative storytelling, or on-demand materials, we emphasize clarity, participation, and relevance.

  • We draw on the insights of those closest to the work to shape content and choice of format. Their perspectives bring humanity, credibility, and nuance to every training, story, or event—ensuring that what is shared is authentic and grounded in real-world connections.

  • We help translate new knowledge into tangible change by creating clear links between understanding and doing. Through reflection, dialogue, and tangible next steps, we support sustained learning and meaningful change.

How we can support you:

  • We bring together individuals and organizations working on similar challenges to share experiences and learn collaboratively with peers. These communities create space for dialogue that helps participants explore barriers, surface promising practices, and spark new ideas that strengthen their work. Together, we capture and communicate lessons learned so that effective approaches can reach beyond a single room or moment and strengthen practice across systems.

  • We design and deliver tailored learning experiences that meet people where they are, drawing connections to prior experience and knowledge to make learning personally relevant. Each training, workshop, or webinar is customized for your audience and goals, blending methods such as experiential activities, reflection, discussion, and role play to deepen engagement and build real-world skills. Whether in-person, virtual, or on-demand, our sessions foster connection, insight, and practical application.

  • Through your work, research, or lived experience, you may have information to share or a story to tell, promising practices and insights to spread with others doing similar work, or a desire to spark dialogue. We’ll partner with you to communicate in ways that inspire, inform, and drive change—through written materials such as issue briefs, tip sheets, and case studies, as well as podcast interviews, webinars, live events, and other creative formats. Our approach centers on clarity, authentic voice, and trustworthy information.

  • We provide individualized and small-group support to help staff and teams translate learning into daily practice. Acting as a thought partner and coach, we create space for reflection, problem-solving, and skill-building around real challenges and opportunities. Our approach draws on curiosity and strengths—helping individuals connect insights to their unique roles, experiment with new strategies, and build confidence in sustaining change.

  • Led by a Gallup® Certified Strengths Coach, our workshops help individuals understand and utilize their unique strengths to meet their goals and uncover opportunities for teams to enhance communication, collaboration, and effectiveness.

How we’ve helped:

  • Directed a federally-funded national learning hub for organizations serving individuals dually eligible for Medicare and Medicaid; led identification and dissemination of promising practices through hundreds of webinars, podcasts, case studies, and written tools to build provider and health plan capacity in areas such as care coordination, disability competence, person-centeredness, and integrated behavioral health

  • Co-designed and facilitated a statewide Person-Centered Practice Learning Community, supporting providers in strengthening person-centered planning processes and outcomes for individuals with serious mental illness; collaborated to develop topical cohorts, guide peer learning, and share promising practices across organizations

  • Co-developed and produced the on-demand course “Neurodiversity in the Workplace” that provides practical, human-centered strategies for fostering inclusive, strengths-based work environments that support all employees in their potential

  • Partnered with a network of rural aging service providers to identify and share promising practices for sustaining health-related social needs programs, developed a tailored learning session, provided coaching to support organizational planning, and shared insights with a national audience through conference presentation and webinar

  • Identified learning needs and provided technical assistance to state Medicaid agency and local providers working across health, education, and child welfare sectors to implement a CMS alternative payment model; coached teams to build capacity and apply new approaches to risk stratification, early identification of behavioral health needs, and mobile crisis response

  • Supported university learning sciences department with curriculum design and evaluation of a professional development program to support middle and high school teachers in building skills and confidence to implement project-based science instruction

Ready to chat?

Click the link below to schedule a 30-minute introductory video call with Flourishing Spark.

Free 30-min chat

  • I particularly appreciated Kimberly's meticulous preparation for our podcast interview. She conducted it with insight, empathy, and creativity—supporting listeners in better understanding trauma-informed strategies for regulating their nervous systems and co-regulating with others.